Blackberry Cell Phone 68001 User Manual

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UMA connection settings
Depending on your wireless service provider, this feature might not be supported. For more information, contact your wireless service provider.
About using UMA with a Wi-Fi network
If your wireless service provider supports UMA (also known as GAN) and you subscribe to this service, you might be able to make calls, visit
web pages, and send and receive email messages, PIN messages, and text messages with a Wi-Fi® network. Your BlackBerry® device
automatically switches between using your mobile network and Wi-Fi networks, depending on what is available in the area where you are using
your device. For more information about UMA, contact your wireless service provider.
Change your UMA connection preferences
1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
2. Click Mobile Network Options.
3. Change the Connection Preference field.
4. Press the key > Save.
Wi-Fi technology troubleshooting
I cannot connect to a Wi-Fi network
Depending on your BlackBerry® device model, the Wi-Fi® feature might not be supported.
Try the following actions:
• Verify that you have turned on the connection to the Wi-Fi network.
• Verify that you are in a Wi-Fi coverage area.
• If the Wi-Fi network does not appear in the Set Up Wi-Fi application, it might be hidden. If you know the network name, try connecting
to the Wi-Fi network manually.
• In the Set Up Wi-Fi application, verify that the options for the Wi-Fi network are correct.
• If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your BlackBerry device to scan for available Wi-Fi
networks.
• If your wireless service provider supports UMA, verify that your connection preference is not set to Mobile Network Only.
• If your email account uses a BlackBerry® Enterprise Server, your device might prevent you from connecting to certain wireless access
points. For more information, contact your administrator.
• If you are using the Push Button Setup method, verify that the access point is enabled with Wi-Fi Protected Setup™, and that it has
been set to send its profile. Verify that another device is not also attempting to connect at the same time, and that not more than one
access point within range is in this mode.
• If you use PEAP, EAP-TLS, EAP-FAST, EAP-TTLS, or EAP-SIM to connect to a Wi-Fi network, verify that you have installed the root
certificate for the certificate authority server that created the certificate for the authentication server.
• If you use EAP-TLS to connect to a Wi-Fi network, verify that you have added your authentication certificate to your device.
Related topics
User Guide
Manage Connections
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