Out of 23 Ratings

Owner's of the Cuisinart Cookware CRC-400 gave it a score of 4.7 out of 5. Here's how the scores stacked up:
  • Reliability

    4.7 out of 5
  • Durability

    4.52 out of 5
  • Maintenance

    4.7 out of 5
  • Performance

    4.74 out of 5
  • Ease of Use

    4.68 out of 5
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Three-Year Limited
This warranty supersedes all previous warranties on
Rice Cooker. This warranty is available to con-
sumers only. You are a consumer if you own a Cuisinart
Rice Cooker that was purchased at retail for personal,
family, or household use. Except as otherwise required
under applicable state law, this warranty is not available
to retailers or other commercial purchasers or owners.
We warrant that your Cuisinart
Rice Cooker will be free
of defects in material or workmanship under normal home
use for three years from the date of original purchase.
We suggest that you complete and return the enclosed
product registration card promptly to facilitate verification
of the date of original purchase. However, return of this
product registration card does not eliminate the need for
the consumer to maintain the original proof of purchase in
order to obtain the warranty benefits. In the event that
you do not have proof of purchase date, the purchase
date for purposes of this warranty will be the date of man-
If your Rice Cooker should prove to be defective within
the warranty period, we will repair it (or, if we think it nec-
essary, replace it) without charge to you. To obtain war-
ranty service, please call our Consumer Service Center
toll-free at 1-800-726-0190, or write to:
150 Milford Road
East Windsor, NJ 08520
To facilitate the speed and accuracy of your return,
please enclose $10.00 for shipping and handling of the
product. Please also be sure to include a return address,
daytime phone number, description of the product defect,
product serial number (stamped on bottom of product
base), and any other information pertinent to the prod-
uct’s return.
Please pay by check or money order. (California resi-
dents need only supply proof of purchase and should call
1-800-720-0190 for shipping instructions).
NOTE: For added protection and secure handling of
any Cuisinart
product that is being returned, we rec-
ommend you use a traceable, insured delivery ser-
vice. Cuisinart cannot be held responsible for in-tran-
sit damage or for packages that are not delivered to
us. Lost and/or damaged products are not covered
under warranty.
Your Cuisinart
Rice Cooker has been manufactured to
strict specifications and has been designed for use with
the Cuisinart
Rice Cooker accessories and replacement
parts. These warranties expressly exclude any defects or
damages caused by accessories, replacement parts, or
repair service other than those that have been authorized
by Cuisinart. These warranties do not cover any damage
caused by accident, misuse, shipment, or other than ordi-
nary household use. These warranties exclude all inci-
dental or consequential damages. Some states do not
allow the exclusion or limitation of incidental or conse-
quential damages, so the foregoing limitation may not
apply to you.
California Residents Only
California law provides that for In-Warranty Service,
California residents have the option of returning a non-
conforming product (A) to the store where it was pur-
chased or (B) to another retail store which sells Cuisinart
products of the same type. The retail store shall then,
according to its preferences, either repair the product,
refer the consumer to an independent repair facility,
replace the product, or refund the purchase price less the
amount directly attributable to the consumer’s prior usage
of the product. If either of the above two options does not
result in the appropriate relief to the consumer, the con-
sumer may then take the product to an independent
repair facility if service or repair can be economically
accomplished.* Cuisinart and not the consumer will be
responsible for the reasonable cost of such service,
repair, replacement, or refund of nonconforming products
under warranty.
California residents may also, according to their prefer-
ence, return nonconforming products directly to Cuisinart
for repair or, if necessary, replacement by calling our
Consumer Service Center toll-free at 1-800-726-0190.
Cuisinart will be responsible for the cost of the repair,
replacement, and shipping and handling of such noncon-
forming products under warranty.
Before Returning Your
Cuisinart Product
If you are experiencing problems with your Cuisinart
product, we suggest that you call our Consumer Service
Center at 1-800-726-0190 before returning the product for
servicing. Often, our Consumer Service Representatives
can help solve the problem without having the product
serviced. If servicing is needed, a Representative can
confirm whether the product is under warranty and direct
you to the nearest service location.
* Important: If the nonconforming product
is to be serviced by someone other than Cuisinart’s
Authorized Service Center, please remind the servicer to
call our Consumer Service Center at 1-800-726-0190 to
ensure that the problem is properly diagnosed, the
product is serviced with the correct parts, and to ensure
that the product is still under warranty.
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