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Note: Due to the safety features of this product, the boiler area
has to cool down before it can be used again. When doing
consecutive cycles of bottle warming, to speed up the boiler
cooling process, pour 20 oz. of cold water in the steam/bottle
warming chamber and allow to sit for two minutes. When time is
up, tilt the unit onto its left side over the sink and empty.
TROUBLESHOOTING
Q: Why won’t steaming start when I turn the unit on?
A: Check that the plug is securely inserted into the outlet.
A: The steam/bottle warming chamber may be empty. Add water
to the steam chamber.
A: Cover is not closed completely. Press the release button on the
cover to open and then lower the cover again; press down  rmly
to lock the unit.
Q: Why is steam coming out the back of the unit?
A: This may happen if the lid isn’t down tight enough. Turn the unit to
the OFF position and lift the cover. Press down  rmly on the bowl
lid to ensure it is completely in place.
A: The hole on top of the steam blade or the bowl lid center may be
blocked by food. Carefully remove the blade from the bowl and
rinse it thoroughly. Check the opening on the top for any blockage,
then put back into the bowl.
Q: Why won’t the unit turn on immediately after steaming or to
warm a second bottle?
A: Due to the safety features of this product, the boiler area has to
cool down before it can be used again. To speed up the boiler
cooling process, pour 8 oz. of cold water into the steam/bottle
warming chamber and allow to sit for one minute. When the time is
up, tilt the unit onto its left side over the sink and empty.
Q: How do I empty the unit of excess water?
A: To empty the unit of excess water, open the cover and remove the
measuring cup from the steam/bottle warming chamber. Tilt the unit
onto its left side over the sink and any extra water will come out.
Q: Why are the work bowl seal and/or hub becoming discolored?
A:
This may happen when steaming and chopping colorful food like
carrots and beets and will not affect the performance of the unit.
To avoid this from happening or becoming more discolored make
sure to always clean the bowl and accessories immediately after use.
Q: Why won’t the motor start/blade won’t rotate?
A: Check that the plug is securely inserted into the outlet.
A: Unit Cover is not closed completely. Press the release button on
the cover to open and then lower the cover again; press down
rmly to lock the unit.
Q: Why is the food unevenly chopped?
A: Either you are chopping too much food at one time, or the pieces
are not small enough. Try cutting food into smaller pieces of even
size and processing a smaller amount per batch.
Q: Why is food collecting on the work bowl lid and/or sides of the
bowl or getting stuck on the blade?
A: You may be processing too much food. Turn machine off. When
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